Quick Fixes and Frequently Asked Questions:
Having issues with your student’s laptop? Here are some quick fix guides for some common problems:
Software Issues
- Uploading a file to Canvas
- Introduction to APEX
- Remote Learning Tips for Students
- Using Browser Tools for Read Aloud
- Using Canvas Scheduler – Student Guide
- Checking Chrome Sync Status
- Checking OneDrive Sync Status
Device Issues:
Adobe Acrobat Issues
JMS Parent Tech Toolbox YouTube Channel!
Click icons for access
Applications are listed in alphabetical order.
Canvas Parent Only Log-in Website: https://ortn.instructure.com/login/ldap
Click here for a brief video introduction to Canvas.
How to add more students to your Canvas Parent Account:
1. Log in to Canvas as a Parent at https://ortn.instructure.com/login/ldap.
2. Go to Account (at the top left), then select Settings.
3. Find Observing in the menu on the left.
4. Enter the Observer Pairing Code for the student you wish to add.
5. Click the blue +Student button.
6. The student’s name should appear in the list below.
Here is a tutorial video to demonstrate this process: Tutorial Video Link
If you have any questions about this process, please email bjfowler@ortn.edu.
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In this link you will find information on downloading the Canvas Parent mobile app from the iOS or Android/Google Play app stores.
Parents will create a new account by selecting Oak Ridge Schools – Parent at the school district.
Enter an email address, chosen password, and the Observer Pairing Code.
You can connect additional students by visiting Account, Settings, Observing.
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How do I reset my Canvas password?
How do I set my Canvas notification preferences?
How do I navigate a Canvas course as a parent?
How do I link a student to my Canvas parent account?
Canvas Parent App instructions!
Installing Canvas App on mobile devices
Skyward access for families
Estimado padre de familia o tutor
Click here for a brief video introduction to Skyward.
Accessing Skyward Online Forms from a mobile device