Technicians and instructional technology coaches provide support to the students and staff of ORS in order to meet the District’s goal of educating all students to high standards and enabling them to become productive, responsible digital citizens and learners.

In order to provide additional support for Access Oak Ridge, ORS has a team whose primary focus is first-line support for the Access Oak Ridge student devices comprised of Shelia Griffin, Tyler Richardson and Scott Rosen.

Services that we provide

ORS Technical Support Department technicians provide repair and support for computers, printers, monitors, and other electronic instructional equipment. If you have a hardware issue, please visit http://support.ortn.edu and create a work order ticket.

Provide support and assistance with technical software issues. If you would like to request new software, please create a work order ticket, and your request will be reviewed. If you would like to view what software you currently have access to, please visit the Software Center and Application Catalog, located in your Windows Start Menu.

We support Voicemail, IP phones, landlines, and fax machine connections when applicable.

Instructional Technology Coaches

Michael Carvella
 Willow Brook Elementary, Woodland Elementary, and Preschool Instructional Technology Coach

Heather Henderlight
Glenwood and Linden Elementary Schools Instructional Technology Coach

John Quarles
Robertsville Middle School Instructional Technology Coach

Olivia Ritter
Oak Ridge High School Instructional Technology Coach

Ben Fowler
Jefferson Middle School Instructional Technology Coach

Facilities and Staff Support

Richard Groves
IT Repair Technician

Steven Buffalo
District Technician

Ken Adams
Linden & Willow Brook Technician

Aleshia Wensell
Glenwood & Woodland Technician

Hardy Holthausen
Jefferson Middle School Technician

John Clercx
Robertsville Middle School Technician

Brian Patterson
Oak Ridge High School Technician

Travis Morgan
Oak Ridge High School Technician

Shelia Griffin
Oak Ridge High School Technician

Trent Heston
Inventory Control Technician

Student Support

Gina-Rose Epperson
Jefferson Middle School Technician