Technicians and instructional technology coaches provide support to the students and staff of ORS in order to meet the District’s goal of educating all students to high standards and enabling them to become productive, responsible digital citizens and learners.

Services that we provide

ORS Technical Support Department technicians provide repair and support for computers, printers, monitors, and other electronic instructional equipment. If you have a hardware issue, please visit and create a work order ticket.

Provide support and assistance with technical software issues. If you would like to view what software you currently have access to, please visit the Software Center and Application Catalog, located in your Windows Start Menu.

Requests for new software packages can only be submitted during an announced time window.

We support Voicemail, IP phones, landlines, and fax machine connections when applicable.

Instructional Technology Coaches

Michael Carvella
Linden and Willow Brook Elementary and Secret City Academy Instructional Technology Coach